Shipping Guides

Shipping Options

At Auspex, we are dedicated to providing a seamless and efficient shipping experience for all our customers. Below, you will find detailed information about our shipping policies and guidelines to ensure you receive your parts in a timely and secure manner.

Standard Shipping

Plan
Delivery Time: 5-7 business days
Cost: Calculated at checkout based on weight and destination
Tracking: Full tracking available
Ship to all Australia

Express Shipping

Plan
Delivery Time: 2-3 business days
Cost: Calculated at checkout based on weight and destination
Tracking: Full tracking available
Ship to all Australia

Extended Warranty

Plan
Delivery Time: 1-2 business days
Cost: Calculated at checkout based on weight and destination
Tracking: Full tracking available
Ship to all Australia

Local Pickup

From our yard in Pakenham, VIC

Local delivery

Local delivery to Melbourne and surrounding areas.

Order Processing Time

- Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

International Shipping

- We ship to select international locations. Please check availability at checkout. International shipping times and costs vary by destination.

Shipping Guidelines

Packaging

- All parts are carefully packaged to prevent damage during transit. Larger items or bulk orders may be shipped in multiple packages.

Tracking Your Order

- Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your package through the provided link.

Shipping Tips

Must to know!

Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of your order. You can view the estimated shipping cost in your shopping cart before completing your purchase

Returns and Exchanges

For information on returning or exchanging an item, please visit our Returns & Exchanges page. Our goal is to ensure you are completely satisfied with your purchase.

Search Your Auto Parts

We stand by the quality of our parts and are dedicated to ensuring you get the best value and service. For any questions or to make a claim, please contact our customer service team.

041-5188-884

“At Auspex, we are committed to providing exceptional service and sustainable solutions in the automotive recycling industry. With years of experience, our team understands the importance of responsible metal recycling and the value of reusing automotive parts. We aim to reduce waste while helping our customers find affordable parts for their vehicles. Our extensive yard is filled with a diverse range of vehicles, ensuring that you can find the parts you need without the hassle.”

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